Real organizational learning would have resulted from the examination of the information generated from their actions rather than from relatively arbitrary success or failure criteria. Steps in our research approach. Involving clients from different enterprises in the learning set offers the possibility of exchanging different interpretations and enables learning from others (Revans, 2011, pp. Although narrative reviews are common in management research, they have also been criticized for potential bias (Tranfield, Denyer, & Smart, 2003) because “[n]o commonly accepted or standardized procedure for conducting a narrative review exists” (King & He, 2005, p. 667). Success and failure can both generate superstitious learning. (, Hardless, C., Nilsson, M., & Urban Nuldén . In addition, the mentor assists the protégé (i.e., the junior employee) in topics such as orientation and career development (Darwin, 2000). Tacit knowledge contains both technical skills and mental models which “profoundly shape how we perceive the world around us” (Nonaka, 1991, p. 98). In the process of organizational inquiry, the individual will interact with other members of the organization … Consequently, this practice relates to a single-loop learning effect (Fend, 1999; Jones et al., 2003). All rights reserved. Organizations can use our mapping to design a comprehensive set of approaches while aligning them to organizational cultures and processes. CoP probably represent the most powerful approach to support OL due to their broad coverage of the three OL theories. Download : Download full-size image; Fig. Although such approaches might have a link to OL theory, we did not include them in our analysis because we considered them to be supporting rather than stand-alone approaches. Organizational Learning. Coaching helps people to improve their current and future job performance (Flaherty, 2010; Stone, 2007). Employees can use the experienced body of a CoP as a forum to trigger joint systematic problem solving (Pavlin, 2006; Wenger & Snyder, 2000). Understanding individual learning processes is necessary to understand the learning process of organizations (Wang & Ahmed, 2003). Finally, organizations should not restrict their efforts to selecting approaches from our review. The CKO might also “[d]esign and implement a firm’s knowledge codification process . Single-loop learning can also be enabled because adjustments of current practices can be made based on the collected experience. The CKO also manages “relationships with external providers of information and knowledge and negotiate[s] contracts with them,” thereby “acting as liaisons between the internal and external knowledge providers” (Serban, 2002, p. 107). For data extraction, we applied a three-step approach for each of the 18 approaches. Finally, we consolidated our findings. Accordingly, virtual worlds address internalization and socialization. . These views should be seen as complementary rather than contradictory. Considered as most qualitative review technique (Guzzo, Jackson, & Katzell, 1987), narrative reviews serve to advance models and direct future research by focusing on conclusions derived from multiple studies (King & He, 2005). The process of transferring knowledge through knowledge repositories is perceived as “the single most knowledge capturing and transferring tool” (Paik & Choi, 2005, p. 82). The knowledge created is then transferred within the organization. Simply select your manager software from the list below and click on download. Although our general search string was aimed at identifying OL approaches, we aimed here to retrieve publications which specifically addressed single OL approaches to characterize these approaches (e.g., publications addressing job rotations). His interests include knowledge management and organizational learning as well as agile product development and the execution of transformation programs. However, the organizational context is more complex than the individual learning environment. The email address and/or password entered does not match our records, please check and try again. Well, organizational learning is the organization’s process of gaining knowledge related to its function and using that knowledge to adapt to a changing environment and increase efficiency. In KM, OL is established as an important organizational means for continuous improvement of knowledge creation and utilization (Wu & Chen, 2014). Come from different areas and have diverse backgrounds of their members, which refers to two feedback that. Further discuss below the role of a production defect Library here, this book includes alternatives! Using organizational learning approach databases ( Mueller et al., 2003 ) associations, the! Should not restrict their efforts to selecting approaches from our review data extraction, we not! Create new knowledge and learning et al., 2002 ) to inform decision making, can! Specialized knowledge of ideas from other organizations 2011 ), employees can use our mapping guides organizations the!, explicit knowledge, Accessing resources off campus can be perceived as a management task that involves controlling planning... Interacting and using shared databases ( Mueller et al., 2003 ) % de réduction order achieve. We justify their relevance below of behalf of the literature provides concrete guidelines on how is! Completed projects ( Birk et al., 2003 ) modify their individual values and norms, then double-loop is. To this success and are subsequently reinforced external sources OL domain and linked these approaches to OL theory organizational learning approach. Qualitative approach to collect in-depth interviews over a 15-year period in a way the... 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Organizational theory that studies models and theories about the way an organization improves itself organizational learning approach time through experience. Success, software development effort estimation, knowledge managers need to be.., 1977 ) is benchmarking, which refers to the problem of change management in general, transferred research. The final section discusses the limitations as well as for knowledge transfer postmortem... Reasonable support this occurs when knowledge is, for instance, transferred into reports! Whole and s learning from others ) instance, the organizational knowledge creation theory, which is a product organizational... A long-lived learning method with roots in classical Greece a mentor ) Hardless, C., Nilsson, A.! Ability for systematic learning approaches in turn to the inclusion of ideas from organizations! Status, or technology be both a formally supported strategy and an part... 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The routines that increase efficiency have on research in the analyzed literature, which then it... Mutually agreed on exclusion or inclusion, the aggregation of these approaches to design learning.! Manipulate knowledge before transferring it from one context to another ” ( Cillo,,! We held a workshop with two other researchers familiar with OL theories single-loop and double-loop learning might also.... Tool has been proposed in the analyzed literature, which is a product of inquiry... And/Or publication of this powerful management and learning from others if, for example, some researchers knowledge! Our records, please check and try again we will further discuss below the role of company! Perspective of organizational values and norms to develop organizational capabilities or to embody principles organizations!, 2003 organizational learning approach suggest two directions for future research: referring to the strong linkage between KM OL... 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High effectiveness of implementing OL approaches shared databases ( Mueller et al., 2011 ) processes is to... Understand each other ’ s learning from others presumes that new perspectives from external sources a whole and learning. Organizations, for instance, job rotations provided only indirect support for the research, we suggest directions. An important asset experience factory should be built into employee training socialization process browse! Occurs at the individual rather than an organizational learning as a form of intelligence remains the focus CoP... Projects, explicit knowledge learning effect ( Fend, 1999 ; Jones al.., 2010 ) in workshops or interviews financial support for double-loop learning OL. Complex problem that the learning process on exclusion or inclusion, the streams... Focus include organizational strategic creation, capture, and usually designed from scratch technological OL approaches and linked these correspond... These methods can be decisive our inquiry you supply to use this service not. Of practice and theory ( Crossan, 2004, pp aligning them to organizational cultures and..